Wednesday, 10 August 2016
  44 Replies
  3.9K Visits
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Hello,

first, sorry that I have to post it here, I know that it belongs to another section.
But my Gold Membership is not active now (2 months too late to ask) and I think that this is a kind of error that should be checked even without an membership status.

Like the title says, I have problems with reCaptcha in RSVPro, everything is configured like it should be (created new keys, entered them in configuration as well as checked the use v2 button) but on completing the captcha and submiting the form a Javascript PopUp apperas ans claims that there is an error with the Captcha Code. There must be some changes in Google reCaptcha because some time ago it worked fine.

Thanks in advance!
5 years ago
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#214568
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I also have the same problem that I get the error message in german.
Did you find a solution?

Currently on RSVP 3.4.25 and my gold membership expired in december,
but not sure wether a simple update will fix the problem or if we need to change something else.
5 years ago
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#214630
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I also have the same problem that I get the error message in german.
Did you find a solution?

Currently on RSVP 3.4.25 and my gold membership expired in december,
but not sure wether a simple update will fix the problem or if we need to change something else.


I did the update but had no luck, the problem presist. But this information is quite old, maybe It's fixed now.
5 years ago
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#214737
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Any news from the support here?
5 years ago
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#214749
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Sorry - I've been away on my honeymoon and Tony, our main support expert, has had to deal with some difficult personal issues whilst I was away. I'm looking into this now.

If you can both give me URLs where the registration forms are throwing this error I'll take a look

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5 years ago
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#214783
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Congratulations and I hope you had an amazing honeymoon :)

I added the URL with the form in the link field,
thank you very much for looking into it!

That is extremely helpful as we receive more and more spam...
5 years ago
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#214795
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There are a lot of changes from version 3.4.25 so what I'm going to do is issue you both a 1 week long gold membership as a one off gesture to allow you to upgrade RSVP Pro

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5 years ago
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#214824
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Thank you, will try it later.
5 years ago
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#214880
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Thank you very much for the week long gold membership - this is greatly appreciated.

Just tried to update RSVP but get an error message in the process that Jevents 3.4.51 is required.
Under "downloads" I can only find v3.4.50.

Is there a way to download the new version of jevents or is there a way to install rsvp on the existing version?
we are currently on v3.4.49 Stable - if we could even install the new rsvp version there - that would be amazing as we won't have to controll all the jevents overrides after the main update.
5 years ago
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#214904
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Or do we need to change any other settings? Not sure if we are missing something obvious here...

attached is also the error message we get when trying to upload the new version of rsvp pro
5 years ago
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#214921
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Any news here?

we'd really like to install the update to test the new version and see if the captcha works then.
5 years ago
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#215025
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5 years ago
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#215047
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Unfortunately I can't open this post. Only get an error message: "Sorry, but the post that you are trying to access is not available."
5 years ago
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#215048
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Please try again - I extended your memberships to Friday this week

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5 years ago
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#215050
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Just tried again but still get the error message after clicking the link.
see screenshot
5 years ago
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#215074
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You may need to logout and login again to update your permissions

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

5 years ago
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#215076
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Just tried that but also no working. Very strange.
Is there another way? or could you maybe copy the solution to the problem here?

Just tried to update RSVP but get an error message in the process that Jevents 3.4.51 is required.
Under "downloads" I can only find v3.4.50.

Is there a way to download the new version of jevents or is there a way to install rsvp on the existing version?
we are currently on v3.4.49 Stable - if we could even install the new rsvp version there - that would be amazing as we won't have to controll all the jevents overrides after the main update.
5 years ago
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#215089
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Don't know why you can't access that post.

If you give me login details to your site in the private site details tab below I can install the new version for you. I can't include the download package here since its a public forum

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

5 years ago
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#215112
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Thank you geraint - I added the site details to this post.
5 years ago
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#215216
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Any news here?
5 years ago
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#215247
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I installed the upgrade for you but the problem persists.

Would it be ok for me to download a backup of your site to run it through a debugger to see why its not working - I'll delete all the files and data as soon as I have finished the analysis.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

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