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Support Forums JEvents (Free Forums) JEvents (Free Access) Unable to print tickets
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Hi
I am using jevents and rsvp pro but our customers are currently unable to print tickets for events they have booked - they can see the print ticket icon but it is not working
are you able to advise
thank you
Caroline
I am using jevents and rsvp pro but our customers are currently unable to print tickets for events they have booked - they can see the print ticket icon but it is not working
are you able to advise
thank you
Caroline
cmoorhouse
set the post as Normal priority — 1 year ago
cmoorhouse
set the type of the post as
Bug — 1 year ago
Sounds like it could be a JS or CSS issue - can you give me a URL and login details of a user that can't download/print their tickets?
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Hi
The url is:
http://priorparkschools.zealouskitebookingsystem.co.uk/
and via My Events and the Grease event - you can see the print icon at the top of the completed booking form
I have shared my login details below
thank you for looing at this
Caroline
The url is:
http://priorparkschools.zealouskitebookingsystem.co.uk/
and via My Events and the Grease event - you can see the print icon at the top of the completed booking form
I have shared my login details below
thank you for looing at this
Caroline
What version of RSVP Pro do you have? The modal popups in JEvents changed some time ago as did the ones in RSVP Pro to match so if you have updated JEvents and not RSVP Pro this could explain your issues.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
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after a long awaiting upgrade - circling back to fix some issues
RSVP and JEvents now updated but I am unable to print tickets - can you advise?
thank you
Caroline
RSVP and JEvents now updated but I am unable to print tickets - can you advise?
thank you
Caroline
Glad you resolved this
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
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