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Tooltip does not close

JEvents (Free Access)

maldoror

Thursday, 25 April 2019

24 Replies

1.4K Visits

Votes

Undo

Hi, the behaviour of the tooltip in the monthly calendar-view changed some weeks ago without any changes from my side. If one opens the tooltip in a calendar-event it stays open and you get several tooltips one above the other. It seems like the closing on mouseout does not work anymore. Can you help me with this problem?

Thanks,

Florian

tonyp

5 years ago

#210475

Votes

Undo

Hello Florian,

Can you try with the protostar theme? does it close now?

If so can you provide super user logins so I can review.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

maldoror

5 years ago

#210547

Votes

Undo

Hi Tony,

thanks for your answer. I just tried it with protostar and it's the same problem. Can I send you the super user login via this support forum? I think it is public, right?

All best,
Florian

tonyp

5 years ago

#210586

Votes

Undo

Hello Florian,

On reply you can put them in:

Site Details (Private)

Many thanks
Tony

maldoror

5 years ago

#210643

Votes

Undo

Hi Tony,

thank you for your help.

All best,

Florian

geraint

5 years ago

#210668

Votes

Undo

Tony is away on holiday so I'm taking a look at this for you.

I think its a clash with a module on your site - if I load the page (without modules) as https://www.your-domain.de/de/kalender?tmpl=component the tooltips work fine.

I suspect its a clash with the responsive slider module.

I am unable to login with the credentials you have given to check this - the site says they are incorrect

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

picannick

5 years ago

#211001

Votes

Undo

Hi,

I have a similar problem since I upgraded our website from shaper_helix3 to shaper_helixultimate (bootstrap 3 to 4).
The Popup Windows don't close anymore.

tonyp

5 years ago

#211015

Votes

Undo

Can you provide super user logins please? It looks like you have a template override in place setting the delay on the tooltip to 0.

Many thanks
Tony

picannick

5 years ago

#211066

Votes

Undo

Hi,

thank you.

tonyp

5 years ago

#211083

Votes

Undo

What i9s the htaccess username/password?

Many thanks
Tony

picannick

5 years ago

#211111

Votes

Undo

It was the same. I set a new.

geraint

5 years ago

#211116

Votes

Undo

I changed the library file components/com_jevents/libraries/bootstrap.php and now it works.

Looks like a change in bootstrap 4 makes a workaround we had unnecessary now

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

picannick

5 years ago

#211124

Votes

Undo

thank you.
will you include this in the next update?

lima

5 years ago

#211126

Votes

Undo

Hello. I have the same problem. What should I do?

lima

5 years ago

#211131

Votes

Undo

I changed the library file components/com_jevents/libraries/bootstrap.php and now it works.

Looks like a change in bootstrap 4 makes a workaround we had unnecessary now

Please specify what needs to be changed.
I have the same problem.

geraint

5 years ago

#211138

Votes

Undo

I'll put together a new release in the next couple of days.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

cdf123

5 years ago

#211615

Votes

Undo

I have this same problem (tooltips don't close).
How can I solve,

Thanks

geraint

5 years ago

#211652

Votes

Undo

what version of JEvents are you using?

Is there a URL we can look at?

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

cdf123

5 years ago

#211659

Votes

Undo

It's a test site.
TitleThis is the link >>>
JEvents Version : 3.4.50
Thanks

geraint

5 years ago

#211668

Votes

Undo

this is a new issue that arises from bootstrap 4

If you edit the file components/com_jevents/libraries/bootstrap.php and search for the text "// Bootstrap 4" at line c. 437 and change the code from

        // Bootstrap 4         

        if (this.config)

        {

	        if (this.config.container == '#jevents_body' && this.config.trigger.indexOf('hover') >=0) {

	            var that = this;

	            // try again after what would have been the delay

	            setTimeout(function() {

	                return that.hide.call(that, arguments);

	            }, that.config.delay.hide);

	            return;

	        }

        }

        // Bootstrap 4         

        if (this.config)

        {

            //- This is not needed for recent versions of Bootstrap 4

            /*

	        if (this.config.container == '#jevents_body' && this.config.trigger.indexOf('hover') >=0) {

	            var that = this;

	            // try again after what would have been the delay

	            setTimeout(function() {

	                return that.hide.call(that, arguments);

	            }, that.config.delay.hide);

	            return;

	        }

	        */

        }

It should resolve the issue - I'll be releasing a new version soon with a fix for this included.

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

cdf123

5 years ago

#211671

Votes

Undo

Perfect!
Now the tooltip works correctly.
Thanks!

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