Wednesday, 17 May 2017
  20 Replies
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0
Votes
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While trying to Manage Events | Edit a particular event I don't get to see the tools and toolbar or media from previously created events.
7 years ago
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#188757
Accepted Answer
0
Votes
Undo
Hello,

Right so you mean the editor isn't loading. You had changed it to AcyMailing Editor, I have changed this back to TinyMCe and the editor is loading correctly.

Thanks
Tony

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7 years ago
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#188403
0
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Hello,

Please can you provide your JEvents Support Info and also confirm if this is happening on both front and backend?

Many thanks
Tony

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7 years ago
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#188421
0
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I'm not sure what your asking for in support info. I have an installed version of JEvents calendaring for me in a Joomla site that I've inherited from another admin. The problem is happening when I try to edit from the Joomla Control Panel under Components | JEvents. I seem to remember adding events with the ability to edit fonts, colors, add media and so on.
7 years ago
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#188488
0
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PHP Version : 5.6.29
MySQL Version : 5.6.32-78.1-log
Server Information : Linux box423.bluehost.com 3.12.65-20161020.132.ELK6.x86_64 #1 SMP Thu Oct 20 23:36:20 CDT 2016 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : Yes
Max Input Vars ? : 5000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0
Joomla : 3.7.1
component_com_jevents : 3.4.39
component_com_acymailing : 5.6.1
module_mod_acymailing : 3.7.0
module_mod_jevents_cal : 3.4.39
module_mod_jevents_custom : 3.4.39
module_mod_jevents_filter : 3.4.39
module_mod_jevents_latest : 3.4.39
module_mod_jevents_legend : 3.4.39
module_mod_jevents_switchview : 3.4.39
plugin_acymailing_acysmsfollowup : {__VERSION__}
plugin_acymailing_contentplugin : 3.7.0 (not enabled)
plugin_acymailing_managetext : 1.0.0
plugin_acymailing_online : 3.7.0
plugin_acymailing_share : 1.0.0
plugin_acymailing_stats : 3.7.0
plugin_acymailing_tablecontents : 1.0.0
plugin_acymailing_tagcontent : 3.7.0
plugin_acymailing_tagsubscriber : 5.6.1
plugin_acymailing_tagsubscription : 5.6.1
plugin_acymailing_tagtime : 5.6.1
plugin_acymailing_taguser : 5.6.1
plugin_acymailing_template : 5.6.1
plugin_acysms_acymailing : {__VERSION__}
plugin_content_jevents : 3.4.39
plugin_editors_acyeditor : 5.6.1
plugin_finder_jevents : 3.4.39
plugin_installer_jeventsinstaller : 3.4.39
plugin_search_eventsearch : 3.4.39
plugin_system_gwejson : 3.4.39
7 years ago
·
#188549
0
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Hello,

Does the issue persist on the Joomla! Protostar Template?

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7 years ago
·
#188573
0
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Across the board the problem exist's with all three of the templates that are available.
7 years ago
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#188587
0
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Hello,

Can you check what is in your JEvents Custom CSS please?

Many thanks
Tony

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7 years ago
·
#188588
0
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/*
Document : jevcustom
Created on : 22-Apr-2013, 14:12:51
Author : Tony Partridge - GWE Systems Ltd
Description: To allow customisation of CSS Strings where they can never be lost.
Purpose of the stylesheet follows.
*/
7 years ago
·
#188608
0
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Undo
Hello,

Please can you edit your JEvents Config and look for:

Select where you would like to see the Save, Save & Close and Cancel Toolbar when editing events.

Make sure this is set, and save it.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
·
#188652
0
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I've tried both positional choices "Top" and "Top & Bottom" without any effect on my problem. I've toggled back and forth between the two several times and alternated between just "Save" and "Save & Exit".
7 years ago
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#188658
0
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Please update your post with super user logins and I will take a look.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
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#188660
0
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See attached,
7 years ago
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#188713
0
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Did you find anything out from taking a look at it?
7 years ago
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#188727
0
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Hello,

Can you please confirm the domain. The first url you posted didn't include the .com or whatever it is.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
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#188746
0
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Sorry about that the domain is refugetemple.ca
7 years ago
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#188753
0
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I cannot recreate your issue.

Works fine for me. See attached.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
·
#188756
0
Votes
Undo
Yes thats the same thing that I get but shouldnt we be seeing toolbars with the choice of adding clipart, font selection, links and so on
7 years ago
·
#188757
Accepted Answer
0
Votes
Undo
Hello,

Right so you mean the editor isn't loading. You had changed it to AcyMailing Editor, I have changed this back to TinyMCe and the editor is loading correctly.

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
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#188761
0
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Undo
Thank-you very much. Do you mind telling me where that editor change takes place? I not aware of any changes that I made.
7 years ago
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#188769
0
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This is set globally in Joomla -> Global Configuration.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
·
#188833
0
Votes
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Thanks for all your help on this Tony. Very much appreciated .
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