Sunday, 30 April 2017
  2 Replies
  2K Visits
0
Votes
Undo
Good day,

Since upgrading JEvents to version 3.4.33 no events created are displaying in either the Calendar or Upcoming Events modules. This remains an issue whether it is a multi-day or single day event; whether the event is past, present or future.

Component and module settings are identical between the live site and a backup running an earlier version of JEvents. All events, calendars and categories are published with access level set to public.

Help needed! Cannot think of what to check or try next.

Support info:

PHP Version : 7.0.18
MySQL Version : 5.6.33-log
Server Information : Linux hp194.hostpapa.com 3.10.0-427.36.1.lve1.4.43.el7.x86_64 #1 SMP Wed Mar 29 16:13:25 EDT 2017 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : No
Max Input Vars ? : 1000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36
Joomla : 3.6.5
component_com_jevents : 3.4.33
component_com_jce : 2.6.9
module_mod_jevents_cal : 3.4.33
module_mod_jevents_custom : 3.4.33
module_mod_jevents_filter : 3.4.33
module_mod_jevents_latest : 3.4.33
module_mod_jevents_legend : 3.4.33
module_mod_jevents_switchview : 3.4.33
plugin_content_jevents : 3.4.33
plugin_finder_jevents : 3.4.33 (not enabled)
plugin_installer_jeventsinstaller : 3.4.33 (not enabled)
plugin_search_eventsearch : 3.4.33
plugin_system_gwejson : 3.4.33

Thank you and regards
Tom Stewart
7 years ago
·
#187470
Accepted Answer
0
Votes
Undo
Hello,

We fixed a logical flaw in the categories selection and I believe this is your problem. In the menu item and modules please make sure that you select ALL categories and not just the parent categories. Or select none to auto select all.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

7 years ago
·
#187515
0
Votes
Undo
Hi Tony,

I can report that your answer has indeed resolved my reported issue.

Thank you very much for your assistance.

Regards
Tom
7 years ago
·
#187470
Accepted Answer
0
Votes
Undo
Hello,

We fixed a logical flaw in the categories selection and I believe this is your problem. In the menu item and modules please make sure that you select ALL categories and not just the parent categories. Or select none to auto select all.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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