Tuesday, 12 March 2019
  27 Replies
  1.2K Visits
0
Votes
Undo
Frequently the Listings panel loses all content and shows 'No events'. It's cured simply enough by going in and re-saving the module at which point it all appears correctly.

Happens increasingly often now, to the point where someone has to vigilant regarding the site at all times. Screengrab attached of how it appears.

Originally it happened once, then again some (long) while later, now it is much more regular. No discernible pattern as to indicate cause - nothing being done in the back end of the site. It just seems to happen.

Advice welcome.....
5 years ago
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#210602
0
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Undo
Hello Neil,

Your browser caches CSS files natively so replacing the code won't instantly show it on your site if you have viewed your site already.

That sounds like the way your site is setup, we could provide write some CSS for you, but we have already gone above and beyond the limit of free support for customizations.

Many thanks
Tony

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5 years ago
·
#210599
0
Votes
Undo
Hi Tony,

Thanks, I keep clearing the Chrome cache each time. Somehow it's now scaling but that didn't happen immediately after the code was replaced, but it's working, many thanks.

The only problem I have now is that the positioning' of images is now lost. All presentations are ranged left irrespective of how it's set (even if set 'right' or 'center') so the position control has no effect. This is the same for all browsers.

No idea as to why, any help to bring this feature back to control would be very helpful.

Neil
5 years ago
·
#210590
0
Votes
Undo
Hello Neil,

I've checked your site and it's scaling correctly. Make sure to test in 'in-private' mode to ensure the new CSS is loaded fresh and not from cache.

Many thanks
Tony

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5 years ago
·
#210460
0
Votes
Undo
Hi Tony,

Thanks for getting back. Just been away for a few days but I've now copied the above code and replaced the original, but it still won't scale in Chrome but works fine in Safari, Firefox or Opera.

Concern is that Chrome is by far the market leader so most users will experience this problem.

I've been testing on this page - see what results you get:

Titlehttp://www.marlborough.news/component/jevents/eventsbyday/2019/5/5/17%7C26%7C41%7C112?Itemid=101

Neil
5 years ago
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#210371
0
Votes
Undo
It's still very badly broken CSS. Replace it with this:


/**
Document : jevcustom
Created on : 22-Apr-2013, 14:12:51
Author : Tony Partridge - GWE Systems Ltd
Description: To allow customisation of CSS Strings where they can never be lost.
Purpose of the stylesheet follows.
**/
.eventstyle {
border-width: 0px 0px 2px 5px !important;
border-style: solid !important;
}
.mod_events_latest_table {
float:left;
}
.contentpaneopen {
max-width: 100%;
display:block;
}

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6 years ago
·
#210189
0
Votes
Undo
This is how it appears in Chrome, although fine in Safari.
6 years ago
·
#210187
0
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Undo
Hi Tony,

Made the change (pic below) but still no different

Neil
6 years ago
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#210186
0
Votes
Undo
Remove */ above it since it's not opened anywhere then visit in a new browser or in-private.

Many thanks
Tony

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6 years ago
·
#210182
0
Votes
Undo
Hi Tony,

Just done this - see attached image but no difference. May have added the code incorrectly?

Neil
6 years ago
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#210179
0
Votes
Undo
Hello,

Try adding this to your JEvents Custom CSS:


.contentpaneopen {max-width:L 100%;display:block;}



Many thanks
Tony

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6 years ago
·
#210077
0
Votes
Undo
Hi Tony,

The problem seems to occur mainly in Chrome. Attached is a screen grab that I've just done with Chrome on the left and Safari on the right. Same width of window for each browser but the image doesn't rescale in Chrome, although this is fine in Safari. Same image - it's the same event listing but viewed via different browsers.

Central image ('Crofton') is .jpg, 'saved for web' in photoshop - as are all images used. Story pics don't get this problem in Chrome, they scale down OK and don't end up with the right hand sidebar becoming superimposed.

Any ideas?

Neil
6 years ago
·
#210041
0
Votes
Undo
Ok no problem if it is large then lets hang fire on that.

Can you setup the target menu item for the modules and also create a JEvents Menu item to view all events, this is what the target menu item should be.

This will improve SEF and actually very possibly fix your issue, as I suspect some of the category filters are being applied from the clicking into events because they don't have a target menu item.

Also, make sure all categories are not selected in the module if you want to select all categories.

Can you SS the text issue?

Many thanks
Tony

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6 years ago
·
#210015
0
Votes
Undo
Hi Tony,

Let me know what you would need. It's a large site.

One other (and unrelated) question - we use images to display event details, much easier than rekeying and reformatting etc. Is there any way that we can get the image displayed to resize as the page gets squeezed?

Ads in the sidebar b then overlay the images

In Safari there is a small bit of resizing, in Chrome - (almost?) nothing.

An example below:
6 years ago
·
#209921
0
Votes
Undo
Could I get a clone of your site with akeeba for instance so I can try to replicate it?

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6 years ago
·
#209918
0
Votes
Undo
What was showing was something like the attached (taken from a previous 'out'.

Panel says 'No events', whereas it should appear as the other attachment, showing a list of events

This just happens for no apparent reason, certainly nothing being done in Admin.
6 years ago
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#209908
0
Votes
Undo
Were any of those queries showing no events? Because they are returning events i.e. 15 and 48.

Is there a common way to replicate the issue?

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6 years ago
·
#209905
0
Votes
Undo
Hi Tony,

It's happened twice again today, attached are screen grabs of the three Queries that include 'events'.

It's been reset since but this as taken when still out.

Neil
6 years ago
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#209797
0
Votes
Undo
Hello,

There are no filters on those queries I would expect something more like the attached?

Many thanks
Tony

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6 years ago
·
#209790
0
Votes
Undo
Went through the Database Queries as instructed - very long. Found only two 'event' entries - both nearly at the end - and screen grabs attached.
6 years ago
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#209767
0
Votes
Undo
Hello Neil,

Sure you can. Go to Joomla! Plugins -> Debug -> Set the access level.

Many thanks
Tony

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