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As weird as it sounds, even as a Super User, when I'm trying to change configuration of JEvent in backend, whenever I clic on Save or Save and continue buttons, it returns a 403 error stating "Access to this resource on the server is denied!". From what I see in the Authorization section, Super User is supposed to have all access though. How can I correct this issue?
I also tried with another Super User account, and with an Administrator account, same results.
Can't Save changes in Configuration, nor in Module configurations...
I also tried with another Super User account, and with an Administrator account, same results.
Can't Save changes in Configuration, nor in Module configurations...
Hello,
Can you provide a screenshot of the error? I have see this happen at the server level for Litespeed, it doesn't like a certain rule with mod_security. Disabling mod_security quickly as a test will confirm and you can raise with your host to whitelist the rule.
Many thanks
Tony
Can you provide a screenshot of the error? I have see this happen at the server level for Litespeed, it doesn't like a certain rule with mod_security. Disabling mod_security quickly as a test will confirm and you can raise with your host to whitelist the rule.
Many thanks
Tony
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Hmmm yup. Seems like my server is Litespeed... Here's the error. How do I disable mod_security?
Yep that is a litespeed issue with the mod_security. You will likely have the same issue editing a template .php file too.
If you send a message to your host with logins on how to recreate the error they can whitelist the rule being hit.
Many thanks
Tony
If you send a message to your host with logins on how to recreate the error they can whitelist the rule being hit.
Many thanks
Tony
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I do have the exactly same problem. My hoster gave me that answer:
Thank you for waiting.
Whitelisting mod_security rules for individual accounts requires the WHM server to have an additional plugin installed which would affect rules for all domains (including other customers'), which currently we are unable to do.
I am sorry for the inconvenience, I really wish I could help more. I assure you wee investigated it thoroughly and did all we could ?
Thank you for waiting.
Whitelisting mod_security rules for individual accounts requires the WHM server to have an additional plugin installed which would affect rules for all domains (including other customers'), which currently we are unable to do.
I am sorry for the inconvenience, I really wish I could help more. I assure you wee investigated it thoroughly and did all we could ?
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The only thing I can do to prevent that is to disable modsecurity while I configure my JEvents Core or Latest Event module. And then I activate it back. Works 
You will find it on other core extensions too like templates. I need to spend some time looking at what is triggering it.
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Hi Bob,
Best is to add:
to your .htaccess file for when editing for now opposed to editing config values as they are json stored so easily miss-edited.
Many thanks
Tony
Best is to add:
<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>
to your .htaccess file for when editing for now opposed to editing config values as they are json stored so easily miss-edited.
Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
Could you find out which rule so I can review this more?
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