Wednesday, 18 October 2017
  2 Replies
  1.1K Visits
0
Votes
Undo
Hi,

I'm currently experiencing problems with a repeated event on JEvents 3.4.27 and RSVP Pro

The event is configured like this:

1. https://goo.gl/2rmvXf
2. https://goo.gl/4rdfwf
3. https://goo.gl/5JShPQ

In the frontend the event displays correctly http://wicklowbrewery.ie/book-a-tour/month.calendar/2017/10/18/-.html

However, starting with the 2nd of November - http://wicklowbrewery.ie/book-a-tour/month.calendar/2017/11/18/-.html - the registration form stops from displaying and a message is shown - Registrations are not yet open.

Getting back into the admin, if I switch the Record attendance for? to Event as a whole (i.e. all repeats together) in the Attendance Options tab, then the reg form is displayed on all November (and further) repeats but with 20 places for all of the repeats.

The problem is I need to allow registrations to all the repeats depending on the date interval I allow registrations for.

I welcome any suggestions. This is an urgent issue.

Many thanks!
Support Info
Production - High
7 years ago
·
#194496
0
Votes
Undo
Having gone through different testing stages, it looks like setting the start registration date to 01.10.2016 fixed the issue. However, on the initial config of the event, the start date was also set to a date in the past (01.10.2017). Perhaps there is an explanation and/or fix for this.
7 years ago
·
#194581
0
Votes
Undo
Hello,

So the future repeats open the same time period between the start date and the registration opening date.

So say your first repeat opened registrations two weeks prior to the event start, then every other repeat will open two weeks prior to the start of that repeat/event.

Many thanks
Tony

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