Monday, 02 November 2020
  5 Replies
  603 Visits
0
Votes
Undo
Website: http://www.ovca.com
Affected Page:https://ovca.com/about/member-clubs-alt/locations_blog


Okay - this may be an odd one.

I am using JEvents Locations to display a list of venues. I'm currently using the .locations.bloglist template, but want to switch back to the default venue list.

When I try to change the menu item in Joomla, i get a 403 Forbidden error. I'm logged in as a supersuer with rights to everything.

The other issue is that, even without being able to change the menu item, the page itself wii not display. I get a 500 - Layout bloglist_map not found.

I've tried repairing the database, rebuilding the menu system, clearing caches, etc.

Is there anything I'm missing? Is the issue in JEvents? Or is it deeper in Joomla?


PHP Version : 7.3.21
MySQL Version : 5.5.5-10.3.24-MariaDB-cll-lve
Server Information : Linux rachel.whc.ca 3.10.0-962.3.2.lve1.5.39.el7.x86_64 #1 SMP Thu Sep 17 06:10:33 EDT 2020 x86_64
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : No
Max Input Vars ? : 2000
Club code set? : Yes
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
Joomla : 3.9.22
component_com_jevents : 3.6.8
component_com_jevlocations : 3.6.3
component_com_jce : 2.8.12
module_mod_jevents_cal : 3.6.8
module_mod_jevents_custom : 3.6.8
module_mod_jevents_filter : 3.6.8
module_mod_jevents_latest : 3.6.8
module_mod_jevents_legend : 3.6.8
module_mod_jevents_switchview : 3.6.8
module_mod_jevlocations : 3.6.3
module_mod_jevlocations_location : 3.6.3
layout_JEventsFlatplusLayout : 3.4.15
plugin_actionlog_jevents : 3.6.8 (not enabled)
plugin_content_jevents : 3.6.8
plugin_content_jevlocation_embed : 3.6.3
plugin_finder_jevents : 3.6.8
plugin_installer_jeventsinstaller : 3.6.8 (not enabled)
plugin_jevents_jevanonuser : 3.5.5
plugin_jevents_jevcustomfields : 3.6.0
plugin_jevents_jevfiles : 3.8.0
plugin_jevents_jevlocations : 3.6.3
plugin_search_eventsearch : 3.6.8
plugin_search_jevlocsearch : 3.6.3
plugin_system_gwejson : 3.6.8
4 years ago
·
#218974
0
Votes
Undo
Hello,

So the 403 issue is likely a mod_security rule hit within your server. Can you raise that with your host on how to re-create? I've noticed this on litespeed servers before and I see yours is a litespeed server.

Can we get super user logins and FTP so we can review the error'd page.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

4 years ago
·
#219001
0
Votes
Undo
Requested details submitted in the Site Details.
4 years ago
·
#219083
0
Votes
Undo
Were you able to take a look at the site?
4 years ago
·
#219550
0
Votes
Undo
4 years ago
·
#219636
0
Votes
Undo
Hello,

I can confirm this is triggered by your mod_security at the host level. Can you ask them to find the rule that is being triggered and to whitelist it?

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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