When requesting support please follow these steps:
1. Update all JEvents add on's first, via the Joomla! Updater 2. Copy and Paste the JEvents Support Information from the JEvents Control Panel. 3. If you get a 500 error OR white page, enable Maximum Error Reporting in Joomla! Global Config and visit the page again, this should give you a more detailed error and help us provide a prompt response.
If there are no error messages then you are not logged in as a user authorised to create events. Please double check your permission settings in JEvents and that you are actually logged in properly in the frontend