Jevents 2.x (Free Access)

No access to gold forum  Topic is solved

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Postby Rolandus » Thu Feb 14, 2013 9:54 pm

Hi
I had access to gold member forum with my user 'Rolandus'.
We rewnewed the subscription for 2013 and some 3 weeks ago I could write 2 new posts. But now I can't see my former posts and don't have access to the silver and gold forum.
Thank you for help
Rolandus
Rolandus
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Posts: 121
Joined: Wed Jan 18, 2012 9:17 am

Postby Geraint » Fri Feb 15, 2013 6:49 am

hi Rolandus

I'm away from the office until Sunday evening and unfortunately don't have access to your recent correspondence (I have to clear out the PM system every few days since I get so many messages).

I looked at the registration system and see that you bought your last registration using the username mlu5252 - have you tried logging in with that username instead?
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Geraint
 
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Postby Rolandus » Fri Feb 15, 2013 9:32 am

Yes, but some 4 weeks ago we asked the same question, and the you changed the subscription to the 'rolandus' account. The problem is, that under the mlu5252 account, I can't see my older threads.
Thank you
Rolandus
Rolandus
Gold Members
 
Posts: 121
Joined: Wed Jan 18, 2012 9:17 am

Postby Geraint » Fri Feb 15, 2013 4:39 pm

Sorry - I think we did it the other way around. the reason the Rolandus account continued to have club forum access for a week or two is that you didn't access the Joomla part of the site which is what controls the account exiry and access settings.

I don't have direct access to the database while I'm away from the office so can't change the subscription account until I get back next week.

Its a little painful but can you view the Rolandus threads using the mlu5252 account until I get back?
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
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Geraint
 
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Postby Rolandus » Mon Feb 25, 2013 12:04 pm

OK, please, when you came back give me access to my older threads. thank you
Rolandus
Rolandus
Gold Members
 
Posts: 121
Joined: Wed Jan 18, 2012 9:17 am

Postby Geraint » Mon Feb 25, 2013 2:38 pm

Are you happy for me to change the order from account mlu5252 to Rolandus?

If so can you send me a message from the mlu5252 account to confirm this then I can make the change.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
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Geraint
 
Posts: 42795
Joined: Fri Feb 15, 2008 6:14 pm


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