payment page stopped working

By tansely on Tuesday, 02 April 2019

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My payments page stopped working
https://smartsailing.org/ru/schedule.html
if you continue with reservation which is by choosing a tour and filling the form and click to attend. It is supposed to open a payment page which has URL of something like
https://smartsailing.org/component/rsvppro/?task=attendees.record&at_id=217&rp_id=545&Itemid=1510

But it does not come

Hello Tansley,

Can you please login with your club account for club support? And also provide your JEvents Support Information from the JEvents Backend Dashboard?

Many thanks
Tony

tonyp

5 years ago

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#210020

Hello

My subscription is finished. I was member for 3 years

Below is the support info



PHP Version : 7.2.16

MySQL Version : 5.5.60-MariaDB

Server Information : Linux mail.smartsailing.org 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64

Fix jQuery? : Yes

Load JEvents Bootstrap CSS? : No

Max Input Vars ? : 2048

Club code set? : Yes  

User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36  

Joomla : 3.9.4

component_com_jevents : 3.4.50

component_com_jevpeople : 3.0.38

component_com_rsvppro : 3.4.19

component_com_jce : 2.6.7.1

module_mod_jevents_cal : 3.4.50

module_mod_jevents_calendarplus : 3.3.4

module_mod_jevents_custom : 3.4.50

module_mod_jevents_filter : 3.4.50

module_mod_jevents_latest : 3.4.50

module_mod_jevents_legend : 3.4.50

module_mod_jevents_switchview : 3.4.50

module_mod_remoteloader : 1.1.7

layout_JEventsFlatplusLayout : 3.4.13

layout_JEventsIconicLayout : 3.5.6

layout_JEventsMapLayout : 3.4.1

layout_JEventsRuthinLayout : 3.4.6

layout_extplus : 3.1.7

layout_iconic : 3.5.3

plugin_content_jevents : 3.4.50

plugin_content_jevpeople : 3.0.38

plugin_finder_jevents : 3.4.50 (not enabled)

plugin_installer_jeventsinstaller : 3.4.50

plugin_jevents_jevcalendar : 3.4.1 (not enabled)

plugin_jevents_jevfiles : 3.7.14

plugin_jevents_jevpeople : 3.0.38

plugin_jevents_jevrsvppro : 3.4.19

plugin_rsvppro_authorizenet : 3.4.19

plugin_rsvppro_manual : 3.4.19

plugin_rsvppro_paypalipn : 3.4.19 (not enabled)

plugin_search_eventsearch : 3.4.50

plugin_search_jevpeoplesearch : 3.0.38

plugin_system_gwejson : 3.4.50

plugin_system_hika_rsvp_redirect : 3.4.19 (not enabled)

tansely

5 years ago

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#210054

Hello,

Please renew your subscription and update RSVP Pro and your other club addons that should fix your issues.

Many thanks
Tony

tonyp

5 years ago

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#210071

I have upgraded my subscription and upgraded jevents / rsvppro

But problem is still same.



PHP Version : 7.2.16

MySQL Version : 5.5.60-MariaDB

Server Information : Linux mail.smartsailing.org 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64

Fix jQuery? : Yes

Load JEvents Bootstrap CSS? : No

Max Input Vars ? : 2048

Club code set? : Yes  

User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36  

Joomla : 3.9.4

component_com_jevents : 3.4.50

component_com_jevpeople : 3.0.39

component_com_rsvppro : 3.4.25

component_com_jce : 2.6.7.1

module_mod_jevents_cal : 3.4.50

module_mod_jevents_calendarplus : 3.4.1

module_mod_jevents_custom : 3.4.50

module_mod_jevents_filter : 3.4.50

module_mod_jevents_latest : 3.4.50

module_mod_jevents_legend : 3.4.50

module_mod_jevents_switchview : 3.4.50

module_mod_remoteloader : 1.1.7

layout_JEventsFlatplusLayout : 3.4.15

layout_JEventsIconicLayout : 3.5.6

layout_JEventsMapLayout : 3.4.1

layout_JEventsRuthinLayout : 3.4.9

layout_extplus : 3.1.7

layout_iconic : 3.5.3

plugin_content_jevents : 3.4.50

plugin_content_jevpeople : 3.0.39

plugin_finder_jevents : 3.4.50

plugin_installer_jeventsinstaller : 3.4.50

plugin_jevents_jevcalendar : 3.4.1

plugin_jevents_jevfiles : 3.7.15

plugin_jevents_jevpeople : 3.0.39

plugin_jevents_jevrsvppro : 3.4.25

plugin_rsvppro_authorizenet : 3.4.25

plugin_rsvppro_manual : 3.4.25

plugin_rsvppro_mollie : 3.4.25 (not enabled)

plugin_rsvppro_paypalexpress : 3.4.0 (not enabled)

plugin_rsvppro_paypalipn : 3.4.25

plugin_search_eventsearch : 3.4.50

plugin_search_jevpeoplesearch : 3.0.38

plugin_system_gwejson : 3.4.50

plugin_system_hika_rsvp_redirect : 3.4.25 (not enabled)

tansely

5 years ago

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0 Comments

#210104

Note, this was taken to the Gold Support Forum.

tonyp

5 years ago

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#210183