Thursday, 05 September 2024
  8 Replies
  219 Visits
0
Votes
Undo
When trying to add events or trying to publish events from an old installation, I get 500 errors. This is frustrating because JEvents worked fine before upgrading to Joomla 5. Currently on 5.12 with the latest install from the Extension installation page, which is 3.6.82.

Any help would be appreciated. If I can't get it resolved, I will have to find another calendar solution :(


PHP Version : 8.3.10
MySQL Version : 8.0.39
Server Information : Linux dalton.mojowebservices.com 3.10.0-1160.119.1.el7.x86_64 #1 SMP Tue Jun 4 14:43:51 UTC 2024 x86_64
*** CONFIG NOT SAVED***
Fix jQuery? : Yes
Load JEvents Bootstrap CSS? : No
Max Input Vars ? : 1000
Club code set? : No
User Agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Joomla : 5.1.2
component_com_jevents : 3.6.82
module_mod_jevents_cal : 3.6.82
module_mod_jevents_custom : 3.6.82
module_mod_jevents_filter : 3.6.82
module_mod_jevents_latest : 3.6.82
module_mod_jevents_legend : 3.6.82
module_mod_jevents_switchview : 3.6.82
plugin_actionlog_jevents : 3.6.82 (not enabled)
plugin_content_jevents : 3.6.82
plugin_finder_jevents : 3.6.82
plugin_installer_jeventsinstaller : 3.6.82
plugin_search_eventsearch : 3.6.82
plugin_system_gwejson : 3.6.82
1 month ago
·
#235646
Accepted Answer
1
Votes
Undo
Its not the calendar we need - its the calendar/date tab in the event editing page

BUT since you are unable to view the cache page at all in Joomla you should
1. check that administrator/cache is writable by Joomla and
2. delete the files in this folder using FTP if needed (leave index.html undeleted)

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

thurmma set the post as Normal priority — 2 months ago
thurmma set the type of the post as  Technical — 2 months ago
2 months ago
·
#235579
0
Votes
Undo
please enable joomla debug mode and try again and then report any more detailed error messages you see

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

2 months ago
·
#235595
0
Votes
Undo
I have enabled Debug mode and this is what I get when I try to do anything with jevents:

Symfony\Component\ErrorHandler\Error\OutOfMemoryError:
Error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 16777224 bytes)

at /home/bcftnet/public_html/joomla4/libraries/src/Cache/Storage/FileStorage.php:623
1 month ago
·
#235607
0
Votes
Undo
Please increase the PHP memory limit to 24 or 32 MB on your hosting

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

1 month ago
·
#235613
0
Votes
Undo
Update,

It doesn't matter how much memory I give PHP, it still wants more. I have set it to 256M and the message below is what I got:

OutOfMemoryError
Symfony\Component\ErrorHandler\Error\OutOfMemoryError:
Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 33554440 bytes)

at /home/bcftnet/public_html/joomla4/libraries/src/Cache/Storage/FileStorage.php:623

Don't know what is going on.

All help is appreciated.
1 month ago
·
#235618
1
Votes
Undo
Can you show me a screenshot of your event edit page (calendar tab) before you save the event

Also please let us know how much data your JEvents cache is taking in Joomla from https://YOURDOMAIN/administrator/index.php?option=com_cache

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

1 month ago
·
#235630
0
Votes
Undo
Event Calendar page screenshot and com_cache page screenshot attached. The Cache page errored out as you can see by the screenshot.
1 month ago
·
#235646
Accepted Answer
1
Votes
Undo
Its not the calendar we need - its the calendar/date tab in the event editing page

BUT since you are unable to view the cache page at all in Joomla you should
1. check that administrator/cache is writable by Joomla and
2. delete the files in this folder using FTP if needed (leave index.html undeleted)

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

1 month ago
·
#235651
0
Votes
Undo
I went back and deleted the cache again and everything is working now! Thank you very much for your help!
geraint selected the reply #235646 as the answer for this post — 1 month ago
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