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Help me, What happened to my gold subscription ??

Pre-Sales
  Pre-Sales
jonasmtc
  jonasmtc
Gold Member
  Monday, 11 January 2021
  4 Replies
  734 Visits
0
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Hello
What happened to my gold subscription ??
"Your JEvents membership doesn't allow you to access this update - please upgrade your account."
My acount ist active.
Gold Member 02-01-2021 06-01-2021 To 07-01-2022 £67.76 Active IV045456
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tonyp
tonyp
3 years ago
·
#220292
0
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Sorry we have changed subscription systems I am escalating this to geraint as to what has gone wrong.

Many thanks
Tony
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!
geraint
geraint
3 years ago
·
#220297
0
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I have corrected your membership status. As Tony said we have just changed out membership management system and it looks as though your membership status was not updated correctly

I'm sorry for the inconvenience this will have caused - and thank you for highlighting the issue
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
jonasmtc
jonasmtc
3 years ago
·
#220298
0
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I see that has changed.
I became a new user even though I have been a gold member since 2013. :D
jonasmtc
jonasmtc
3 years ago
·
#220299
0
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Thanks, Everything is great I have already become golden.
Many thanks for the quick solution. :)
Sincerely,
Jonas
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