Help me, What happened to my gold subscription ??
By jonasmtc on Monday, 11 January 2021
Posted in Pre-Sales
Replies 4
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Hello
What happened to my gold subscription ??
"Your JEvents membership doesn't allow you to access this update - please upgrade your account."
My acount ist active.
Gold Member 02-01-2021 06-01-2021 To 07-01-2022 £67.76 Active IV045456
Sorry we have changed subscription systems I am escalating this to geraint as to what has gone wrong.

Many thanks
Tony
tonyp
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3 years ago
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I have corrected your membership status. As Tony said we have just changed out membership management system and it looks as though your membership status was not updated correctly

I'm sorry for the inconvenience this will have caused - and thank you for highlighting the issue
geraint
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3 years ago
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I see that has changed.
I became a new user even though I have been a gold member since 2013.
jonasmtc
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3 years ago
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Thanks, Everything is great I have already become golden.
Many thanks for the quick solution.
Sincerely,
Jonas
jonasmtc
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3 years ago
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