Gold SLA includes what?
By wjfriesen on Friday, 22 November 2013
Posted in Pre-Sales
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I have been chasing two "features" for about a week now.
How much help can you give me with a "Gold" membership?

Will you just answer questions via this site?
Will you actually take a look?
Will you even log into my host?

As I said before, I want to get the RSVP Pro, but need to demonstrate the base non commercial functionality before I plug in my credit card. . .

WJ
Hello WJ,

We will answer your questions pretty quickly. We guarantee within 24hours. Usually within 3-6 hours.

We always take a look.

We will log into your site, but only on an legitimate issue that cannot be solved by reading documentation or asking questions.

We also offer a 30 day money back guarantee if it's really not what your looking for.

Many thanks
Tony
tonyp
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11 years ago
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