Thursday, 28 September 2023
  8 Replies
  729 Visits
0
Votes
Undo
Hello,
after a joomla upgrade 3.10.12 and a Jevents upgrade 3.6.67 the event screen creation doesn't work anymore.
When I click on the + creation a white screen appears...
I have started a Joomla debug but nothing, Even the debug console has desappeared on this white screen and no message on the debug file.
So I can't create new events.
See my config:
CB configuration.jpg
Regards
djeepee set the post as Critical priority — 1 year ago
djeepee set the type of the post as  Technical — 1 year ago
Friday, 29 September 2023 10:40
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#232436
0
Votes
Undo
Enable maximum error reporting in the Joomla config too.

If its still a white screen then check the error logs on your server - its possible your web server is configured to never display error messages to the browser so you would need to check the logs.

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Saturday, 30 September 2023 19:06
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#232454
0
Votes
Undo
Hello,
thank you for your answer.
I m sorry but I sended you a wrong file!!!
Anyway I have modified the debug option and I can send you three files . see attached files.
Wednesday, 04 October 2023 13:57
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#232486
0
Votes
Undo
Hello I don't know why but my last message has been deleted.
So I re post il . After a new debug parameter I send you these debug files.
Could you give an answer?
Regargs
Wednesday, 04 October 2023 13:59
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#232487
0
Votes
Undo
And the error logs are displayed on the different pages before the creation event page..
Friday, 06 October 2023 11:19
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#232543
0
Votes
Undo
Enable maximum error reporting in the Joomla config too.


Did you try this?

What you need is the web server error logs not the Joomla error logs - but enabling Joomla debug mode should be enough

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

Wednesday, 11 October 2023 16:19
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#232615
0
Votes
Undo
Hello,
I have found the web server log of my last test (04/10/23). Here you should find an extract of the session jevent access.
Could you see something?
Regards
Djeepee
Monday, 16 October 2023 15:01
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#232643
0
Votes
Undo
Hello,
as no answer, I have tried to install an old Jevents version (3.4.57) but it's doesn't work I couldn't login to my web site. So restore the current version. I also tryed to create a new calendar administrator, same jevents creation white page.
I think to uninstall the jevents moduls and maybe reinstall it again...
Any advice???
Regards
Sunday, 29 October 2023 12:45
·
#232762
0
Votes
Undo
The logs you uploaded are the access logs not the error logs.

The problem we are trying to resolve it to find the error message when you get a white screen - without this information its rather hard to isolate what is going on

You could try disabling any JEvents and content plugins you have temporarily

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!

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