Monday, 20 April 2015
  10 Replies
  2.2K Visits
0
Votes
Undo
Hi All,

Had an issue appear with one of my clients' sites - the jEvents month view displays fine, but when an event is clicked, it redirects to a Error 500 page. I've tried turning error reporting to maximum but no errors appear (just 500).

The site was recently moved, but between identical environments, and had no issues on any other components, site aspects or indeed other 14 websites also moved.

Any suggestions welcome
10 years ago
·
#146690
0
Votes
Undo
Hello,

Is it a Joomla! 500 error of a Server 500 error?

Firstly I would install Akeeba Admin tools and run a permissions fix.

Then if that hasn't helped then check in your Joomla! template directory in:

/templates/your_template/html/

Does a com_jevents exist?

What layout are you using?

Please provide your support information.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

10 years ago
·
#146691
0
Votes
Undo
Thanks for your reply Tony - went through each of your points, results below:

It is a Joomla! 500 error

Admin Tools permission fix didn't work

no com_jevents folder in my template html folder. Even though I reinstalled earlier today when trouble shooting

EXT layout

thanks
10 years ago
·
#146693
0
Votes
Undo
Hello,

Can you enabled Joomla! SEF. Does it still happen?

Note, you may need to rename htaccess.txt to .htaccess in your sites root.

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

10 years ago
·
#146694
0
Votes
Undo
Yes I tried both SEF on and off with the .htaccess file in both names and the relating detail within the .htaccess file active and not. Didn't make a difference
10 years ago
·
#146695
0
Votes
Undo
Have you saved the JEvents config?

If you enabled Joomla! Debug mode does that help with the error shown?

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

10 years ago
·
#146696
0
Votes
Undo
I haven't had an issue saving the JEvents config if that's what you meant? I made a small adjustment and saved, just to test, and no issues.

Tried the Debug:
Errors

JFolder::create: Could not create directory
Path: /log

Call stack
# Function Location
1 JSite->dispatch() JROOT/index.php:42
2 JComponentHelper::renderComponent() JROOT/includes/application.php:197
3 JComponentHelper::executeComponent() JROOT/libraries/joomla/application/component/helper.php:351
4 require_once() JROOT/libraries/joomla/application/component/helper.php:383
5 ICalRepeatController->__construct() JROOT/components/com_jevents/jevents.php:230
6 AdminIcalrepeatController->__construct() JROOT/components/com_jevents/controllers/icalrepeat.php:20
7 JPluginHelper::importPlugin() JROOT/administrator/components/com_jevents/controllers/icalrepeat.php:38
8 JPluginHelper::_import() JROOT/libraries/joomla/plugin/helper.php:125
9 plgFinderJEvents->__construct() JROOT/libraries/joomla/plugin/helper.php:194
10 FinderIndexerAdapter->__construct() JROOT/plugins/finder/jevents/jevents.php:78
11 FinderIndexerAdapter->getTypeId() JROOT/administrator/components/com_finder/helpers/indexer/adapter.php:135
12 JLog::add() JROOT/administrator/components/com_finder/helpers/indexer/adapter.php:765
13 JLog->addLogEntry() JROOT/libraries/joomla/log/log.php:171
14 JLoggerFormattedText->addEntry() JROOT/libraries/joomla/log/log.php:382
15 JLoggerFormattedText->initFile() JROOT/libraries/joomla/log/loggers/formattedtext.php:137
16 JFolder::create() JROOT/libraries/joomla/log/loggers/formattedtext.php:237
17 JError::raiseWarning() JROOT/libraries/joomla/filesystem/folder.php:264
18 JError::raise() JROOT/libraries/joomla/error/error.php:276

Call stack
# Function Location
1 JSite->dispatch() JROOT/index.php:42
2 JError::raiseError() JROOT/includes/application.php:208
3 JError::raise() JROOT/libraries/joomla/error/error.php:251
10 years ago
·
#146697
0
Votes
Undo
Hello,

So firstly you need a log directory in your Joomla! installation?

It appears one has not been set or created?

Thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

10 years ago
·
#146698
0
Votes
Undo
Sorry - I appear to have replied to the wrong post - not even sure how I found that one!
[That's the thing - the /log path and file is in place without issue. Has been written to, even.]

Thanks for your help - I changed the log path to the full server address and it's now working without isssue
10 years ago
·
#146699
0
Votes
Undo
Great to hear, thanks for letting us know.

Many thanks
Tony

JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!Join the JEvents club today!

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