Assistance setting up the deposit field: how to configure it?
By mediaHGSAC@gmail.com on Monday, 20 November 2017
Posted in JEvents (Free Access)
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Hi,

Can anyone enlighten me on how to setup and configure the deposit field correctly? I can't find any documentation regarding its use.

I have configured my payment template with the following fields:

Payment Method (Payment Option List)
Fees (Flat Fee)
Deposit (Deposit)
Amount Paid (Balance Element - Amount Paid)
Outstanding Balance (Balance Element - Outstanding Balance)

There is no option for the user to select to pay the deposit however, so an attendees is only given the option of paying the full amount.

How do I configure the fields correctly to permit an attendee to pay the deposit and settle the balance at a later date?

Thank you.
Hello,

Sorry for the delay! It was Christmas here and it's been a bit manic.

The only way I can see this working would be to add a flat fee and then later down the line increase the flat fee and require all users pay the outstanding balance.

Many thanks
Tony
tonyp
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6 years ago
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Hello,

So the Deposit is a fixed/percentage amount which you set in the RSVP Pro Template and allows their attendance to be confirm with a lesser amount.

So they only need to pay say a 10% deposit online and the rest on the day of attendance.

Many thanks
Tony
tonyp
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7 years ago
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OK, many thanks for the response @tonyp.

The misunderstanding is on my part then. I was thinking it functioned by allowing participants to pay their fees in two parts, making a small initial payment (the deposit) and then returning to the event to pay the balance at a later date.

I don't suppose you know if this functionality is possible with any of the other field types?
mediaHGSAC@gmail.com
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6 years ago
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Hi,

No need to apologise - it wasn't urgent! Hope you had a great Christmas and New Years

Sounds like a sensible solution to me. I'll give it a go and update the thread with the outcome for other users.

Thanks.
mediaHGSAC@gmail.com
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6 years ago
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Just an update for anyone looking for the same functionality.

The solution is to approach it as @tonyp described. Put your price on the event (calling it a deposit if you want). Then after payment has been made by the attendees, increase the price to the full amount the event requires. When the attendees next login they will see a 'Pay Balance' button requiring them to pay the difference between what they've paid already and the price now.

I.e., if you initially put £50 on, then increase it to £75, attendees will need to pay the £25 difference.

Works the same way as a deposit if you implement controls over registration dates.

Thanks.
mediaHGSAC@gmail.com
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6 years ago
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1 Likes
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